But experts say that while AI tools might be new, watching, reading and tracking employee conversations is far from novel.
A Chevron spokesperson told CNN the company is using Aware to help monitor public comments and interactions on its internal Workplace platform, where employees can post updates and comments.
Cybersecurity company Proofpoint uses similar technology to help monitor cyber risks, such as incoming phishing scams or if an employee is downloading and sending sensitive work data to their personal email account.
This would prevent employees from not sharing sensitive company data with an AI model, which could resurface in future responses.
Even when employees are not on a secure work network, companies are able to monitor activity through browsers.
Persons:
”, David Johnson, “, Johnson, Slack, Reece Hayden, ” Hayden, Hayden
Organizations:
CNN, Walmart, Starbucks, Chevron, Forrester Research, Microsoft, Warner Brothers Discovery, Fortune, ABI Research, Meta
Locations:
Delta